Frequently Asked Questions

Everything you need to know about your Idioma experience.

What is the standard shipping timeframe?

We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries can take 7-14 business days depending on your location and customs processing.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please visit our returns portal to start a request.

How do I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the product description for specific fit notes.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay in select regions.

Are Idioma products sustainably made?

Yes, we prioritize ethical manufacturing and sustainable materials. We work closely with our suppliers to ensure fair labor practices and utilize organic or recycled fabrics whenever possible.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.